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Student Refund Information
Financial Aid Refund Checks
When financial aid
is disbursed to a student's account it is applied to the student’s account balance. If
there is a credit remaining after all tuition and fees are paid, then the
student’s account is reviewed to determine if the credit should be refunded to
the student. If it is determined that the credit should be refunded, a refund
check will be requested. Once the refund check has been requested the student’s
account activity will show a “Student Refund” and the account balance will go to
zero. This usually occurs three to five business days after the aid is placed on
the students account.
Refund checks are typically
available three to five business days after the refund check has been requested.
The Cashier’s Office will notify students via the UNC Asheville email system
once a refund check is available for pick up.
The earliest date that
student refund checks are available will be the first day of classes!
Credit Balances Due to an Overpayment
If a student account has a
credit balance that is not the result of financial aid, the student must request
a refund check if one is desired. Otherwise, the credit balance will remain on
the student’s account and be applied to future charges.
Picking up a Student Refund Check
Once a student receives the
email notification that their refund check is available, the student can either
pick up their check from the Cashier’s Office or they can respond to the email
and request that the check be mailed.
To pick up a refund check in
person the student must provide a photo ID.
If
the
student refund check is due to financial aid, then the student must complete the
Financial Aid Disbursement Authorization Form. This form will remain in
effect until the student revokes the authorization. To revoke an authorization
the student must complete the
Cancellation of Financial Aid Disbursement Authorization form.
Refund checks that are not
picked up within 14 days will be mailed to the address on file.
Parent PLUS Loan Refunds
All credit balances due to a
Parent PLUS Loan will be refunded to the Plus Loan borrower unless the
PLUS Loan Statement of Understanding form completed by the PLUS
Loan borrower indicates the funds should be issued to the student. Please be advised that if the credit is to be refunded to the PLUS
Loan borrower, it may take up to two weeks from the disbursement date for the
check to be mailed.
Alexis Levenson
UNC Asheville
Accounts Specialist
257 University Hall, CPO #1335
alevenso@unca.edu
828 251-6609
Return to the
Cashier's Office
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